Technical Support
At N. Asteriadis S.A., our commitment to providing high-quality scientific and analytical equipment is accompanied by unparalleled support through the Athens Technical Support Department, which is the cornerstone of our customer satisfaction.
Our Experience Builds Your Trust
Our team consists of experienced and certified technicians with deep knowledge of the scientific and analytical instruments we distribute. You can trust us to understand the details of your equipment, ensuring accurate diagnoses and effective solutions.
Timely and Effective
Time is critical in the scientific field. Our Technical Support Department is equipped to provide fast and effective repairs, reducing the downtime of your instruments. We prioritize the speed of our response without compromising the quality of our services.
Genuine Spare Parts and Upgrades
To ensure the longevity and performance of your equipment, we exclusively use genuine spare parts and offer upgrades to keep your instruments up-to-date with the latest advancements. Our commitment to quality ensures the reliability of your investment.
Remote Support and Training
Our support goes beyond physical presence. We provide remote assistance to troubleshoot issues and offer educational sessions to equip your team with the knowledge for maximizing the use of your equipment.
Customer-Centric
Approach
Your satisfaction is our priority. Our team at the Athens Technical Support Department is dedicated to providing an impeccable experience from the moment you reach out to us until your equipment is fully operational again, always striving to exceed your expectations.
Contact the Technical Support Department in Athens: